The full MSP stack. One security-first team.

Single point of contact for your people — triage through resolution by the same senior team, no hand-off ladder.

Round-the-clock on-call for production-impacting incidents, with response expectations agreed in your contract.

Available in Toronto, Vancouver and Montreal — hardware swaps, cabling, and office moves when remote isn't enough.

Joiners get accounts, devices, and a short orientation so day one is productive instead of waiting on tickets.

Continuous health checks across endpoints, servers and network gear, with alert routing and safe auto-remediation for the routine stuff.

Workstation and laptop standards, imaging and provisioning, drift detection — fleets stay consistent without micro-managing each device.

Enrolment, policy, and remote wipe for iOS, Android and managed Macs through Intune or your existing MDM.

Operating-system, third-party-app and firmware patching on a tested cadence — emergency CVEs handled out-of-band.

Configuration, monitoring and change management for your perimeter and LAN, across the platforms you already run.

Segmented networks, site-to-site and remote-worker VPN, SD-WAN where multi-site or multi-link reliability matters.

We open and chase the tickets with your carriers so an outage isn't a hot-potato between vendors.

Physical and virtual workloads, on-prem or hosted — patching, capacity and lifecycle handled as part of the contract.

Tenant administration, licence assignment, sharing and retention policies, secure defaults — across users, groups and shared mailboxes.

Right-sized VMs and managed services, identity-federated access, infrastructure-as-code patterns where they pay off — GCP supported where you already run it.

Quarterly review of reservations, idle resources and tier mismatches — reported back in plain dollars, not abstract credits.

Spam filtering, anti-phishing, retention, sharing controls, and the day-to-day collaboration plumbing your team actually uses.

Cloud phone systems (Teams Phone, 3CX, Zoom Phone) — porting, call flows, 9-1-1 configuration and on-call rotations.

Day-to-day administration of the business SaaS estate (CRM, accounting, design, project tools) — provisioning, SSO wiring, and integration health.

Networked and follow-me printing, supplies, drivers, and the quiet maintenance that keeps the print queue from being a ticket source.

Versioned, encrypted, off-site backups for endpoints, servers and SaaS — tested restores, not just green dashboards.

Documented runbooks, recovery infrastructure, and rehearsals — so a real event follows a script we've already run together.

Recovery time and recovery point objectives agreed per workload, with the architecture sized to actually meet them.

A documented joiner-mover-leaver flow across directory, mail, SaaS and devices — so access matches role on day one and is gone on the last day.

A senior leader at the table for budgeting, vendor and platform decisions, and quarterly business reviews — not just a ticket queue.

Hardware and software sourcing, licence right-sizing, renewal calendar, and a single point of accountability for third-party vendor escalations.

Inventory, warranty tracking, refresh cadence, and disposal — so end-of-life is planned, not a surprise.

Network diagrams, runbooks, asset registers and a monthly SLA / KPI report — kept current, not written once and forgotten.