ThinSky Cybersecurity Services
Effective Date: January 1, 2025 | Version 1.0
ThinSky ("ThinSky," "Company," "we," "us," or "our") is committed to protecting the privacy and security of personal information. As a cybersecurity services provider, we understand the critical importance of data protection and handle all personal information in accordance with Canadian privacy laws.
This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you:
This Privacy Policy is designed to comply with:
ThinSky adheres to the ten (10) Fair Information Principles set out in Schedule 1 of PIPEDA:
| Principle | Our Commitment |
|---|---|
| 1. Accountability | We are responsible for personal information under our control |
| 2. Identifying Purposes | We identify the purposes for collection at or before the time of collection |
| 3. Consent | We obtain meaningful consent for collection, use, and disclosure |
| 4. Limiting Collection | We collect only information necessary for identified purposes |
| 5. Limiting Use, Disclosure, and Retention | We use information only for stated purposes and retain it only as long as necessary |
| 6. Accuracy | We keep personal information accurate, complete, and up-to-date |
| 7. Safeguards | We protect personal information with appropriate security measures |
| 8. Openness | We make our privacy policies and practices readily available |
| 9. Individual Access | We provide individuals access to their personal information |
| 10. Challenging Compliance | We have procedures to receive and respond to complaints |
| Purpose | Description |
|---|---|
| Service Delivery | To provide cybersecurity services, including assessments, monitoring, and consulting |
| Contract Administration | To manage contracts, invoicing, and payment processing |
| Communication | To respond to inquiries, provide support, and send service-related communications |
| Security Operations | To perform security monitoring, incident response, and threat analysis |
| Legal Compliance | To comply with legal obligations, court orders, and regulatory requirements |
| Business Operations | To manage our business, including quality assurance and service improvement |
We obtain consent through express consent (written agreements, checkbox acknowledgments, email opt-in) and implied consent (providing business contact information for service inquiries).
You may withdraw consent at any time by contacting our Privacy Officer or using unsubscribe links in marketing emails.
| Information Type | Retention Period |
|---|---|
| Client contracts and records | 7 years after termination of services |
| Financial and tax records | 7 years (as required by CRA) |
| Security assessment reports | Duration of engagement plus 3 years |
| Marketing contacts | Until consent is withdrawn |
| Website analytics | 26 months (anonymized thereafter) |
| Employment applications (unsuccessful) | 1 year |
As a cybersecurity company, we implement robust security measures including:
| Right | Description |
|---|---|
| Access | View the personal information we hold about you |
| Correction | Correct inaccurate information |
| Deletion | Request deletion (subject to legal requirements) |
| Portability | Receive your data in portable format (Quebec residents) |
| Withdraw Consent | Stop certain processing activities |
We will respond to all requests within 30 days.
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Privacy Officer
ThinSky
Email: privacy@thinsky.com
We will acknowledge receipt of all privacy inquiries within 5 business days and provide a substantive response within 30 days.
If you are not satisfied with our response, you may file a complaint with:
Office of the Privacy Commissioner of Canada (OPC)
30 Victoria Street, Gatineau, Quebec K1A 1H3
Phone: 1-800-282-1376
Website: www.priv.gc.ca
We may update this Privacy Policy from time to time. For material changes, we will provide at least 30 days' notice before the changes take effect.
© 2025 ThinSky. All rights reserved.
Document Version: 1.0 | Last Reviewed: January 1, 2025